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Felcan Air Cargo LLP
Our Process

How Felcan manages your pet’s journey

International pet relocation involves several parties — pet parents, veterinarians, airlines, cargo teams, customs authorities and overseas agents. Felcan simplifies the journey by following a clear process from enquiry to travel coordination.

Step-by-step pet relocation process by Felcan
  1. Step 1

    Enquiry and Consultation

    We collect basic details about your pet, origin city, destination country and expected travel timeline to understand your requirement and guide next steps.

  2. Step 2

    Pet and Destination Assessment

    We review your pet’s species, breed, age, size, vaccination status and destination country to identify applicable requirements and possible timelines.

  3. Step 3

    Documentation Requirement Review

    We guide you on documents that may be required — vaccination records, microchip details, health certificates, rabies titre reports, import permits and airline forms.

  4. Step 4

    Veterinary and Testing Coordination

    We assist with veterinary checks, health certification, vaccinations, rabies titre test and other medical requirements depending on the destination.

  5. Step 5

    Import Permit and Approval Coordination

    For countries that require import permits or destination approvals, we coordinate with overseas agents or destination partners where applicable.

  6. Step 6

    Crate Planning

    We guide you on the suitable IATA-specified crate based on your pet’s measurements, breed, weight and airline requirements.

  7. Step 7

    Airline Cargo Booking

    We coordinate with airline cargo teams to check suitable routes, booking options and pet acceptance requirements.

  8. Step 8

    Customs and Airport Handling

    We assist with export documentation, customs coordination, cargo terminal formalities and airport handover requirements.

  9. Step 9

    Travel Coordination

    We help coordinate the travel-day process and ensure that the required documentation and handover steps are properly followed.

  10. Step 10

    Destination Support

    Where applicable, overseas agents assist with arrival clearance, import formalities and delivery coordination.

Start your pet’s travel process with Felcan

Share your pet’s details and travel plan. Our team will guide you through the process step by step.

Get a Free Pet Relocation AssessmentChat on WhatsApp

Or call +91 87629 32206